Computer System Designers and Consultants Balwyn North

Phone: 1300 892 200 | 20 Victoria Rd, Hawthorn East, Canterbury, VIC | Web: http://www.itconnexion.com

We provide IT solutions, service and support to meet the needs of small business and not-for-profit and community organisations. Our mission is to provide responsive and reliable IT support whether you have over 100 staff or 20 staff or less.

We have extensive experience in providing IT services for small businesses and not-for-profit organisations. We believe that good IT support can result in improved operational efficiency for your organisation, thereby building greater efficienty and delivering better outcomes for your clients.

Our services include;

IT Operations and Support
• Helpdesk - support for day-to-day issues
• Monitoring IT infrastructure – via Server/Network monitoring service
• Managing your site and users – via regular on-site visits

IT Strategic Planning
• Planning IT for the longer-term and strategic analysis
• Assistance with setting budgets and developing business cases
• Hardware/software evaluation and purchasing

IT Risk Management
• IT policy setting and IT procedures
• Disaster Recovery planning
• Internet filtering
• IT security

Our Smart Solutions include;
• Server implementation and upgrades
• E-mail systems
• Networking - VPN
• VOIP telephony
• Remote access
• Mobile phone and PDA

Our software applications include;
• Websites
• Intranets
• E-learning
• Timesheets
• Case management