Professional Outsource Solutions

Professional Outsource Solutions (POS) offers leading edge technology solutions and services for small to medium business. We have built the company based on the requirements from our growing list of clients. These clients in many cases do not have the expertise or the budget to accommodate for an IT Department or are considered a satellite office for a large organisation and so rely on local expertise.

POS uses the latest technology to support its clients so they can concentrate on their core business and so are reassured that all IT requirements are taken care of in a professional manner.

AIM

Our aim is to provide small and medium businesses with access to the same level of service usually only available to large companies with big IT budgets and staff.

Our services are focused on the following areas of activity:

• Consultancy and network design
• Hardware supply and configuration
• Support Services
• Custom software development


Consultancy

We have a very experienced team of consultants that have worked on very large projects for blue chip clients.

Hardware Supply and Configuration

We pride ourselves on being vendor independent and we have therefore established relationships with a wide range of leading hardware suppliers. We offer a host of products at very competitive prices, all of which are available for purchase through our online Web portal at the address below.

https://posonline.professionaloutsource.com.au/

Support Services

POS has assembled a team of IT professionals, specialist management tools and have invested heavily in our Network Operations Centre.

We provide these critical services at a cost that is affordable to small and medium operators – fully backed by written service level guarantees.

Our support services cover such critical areas as:

• Full 24 hour pro active monitoring of all computers and network devices within network
• Access to our Help Desk experts via a 1300 number
• Automatic fault detection and repair
• Remote control assistance from our help desk engineers
• Security and patch management of all operating systems
• On site maintenance and repair
• High speed Internet access
• Email and Web hosting
• Comprehensive and up to date asset register including software revisions
• Comprehensive executive summary and device performance reports

We believe that our support services are our key differentiator in the market.

Free onsite audit of current IT infrastructure and report on reccomendations.
All new contracted clients recieve the first month's support FREE