Electronics Store Tuncurry
Found 1 Electronics Store in Tuncurry, NSW
Phone: 1300 881 773 | 2 Norfolk Close, Tuncurry, NSW
Elinz is more than just a store. We are a perfect companion too, on the road and at home. Since we started operations in 2005, we, as an online retail store for electronics products have been offering quality products and outstanding services which are enough reasons why we have survived for almost a decade-and-a-half and continue to take the lead in the market. A registered Australian business with ABN 98 135 817 819, Elinz sources and buys electronics products in bulk from factories all over the world and directly sells them to our customers.
Elinz is more than just a store. We are a perfect companion too, on the road and at home. Since we started operations in 2005, we, as an online retail store for electronics products have been offering quality products and outstanding services which are enough reasons why we have survived for almost a decade-and-a-half and continue to take the lead in the market. A registered Australian business with ABN 98 135 817 819, Elinz sources and buys electronics products in bulk from factories all over the world and directly sells them to our customers.
Our product range goes wider as we continue to offer new items such as security cameras, food vacuum sealers, and action cameras. These indeed, are all on top of our bestsellers like the reversing camera kits, car DVD players, LED light bars, driving lights, headrest DVD players, roof mount DVD players, inverters, and battery chargers.
Exceptional customer service is our priority and core value of our organization. We hold all stock in Melbourne, and, as such, buying from us is faster and cheaper than purchasing similar items overseas. It is also because of our priority and core value why customers keep on returning to Elinz for repeat purchases. We offer 12 months warranty and for some products, we even offer up to 5 years warranty. All our prices include GST. Not only that, we offer 60 days money-back guarantee to customers who wish to return the item for a reason.
Elinz is true, the best option for your car and home electronics needs. We don't cease from improving our product quality by working together with the manufacturer in research and development. We also encourage feedback and aim to deliver the best products in response to the requirements of our customers. Elinz has also expanded not just in products but also its reach through eBay, Catch, Amazon and MyDeal.
Since customers are on top of our priorities, we have extended our customer service. Elinz has a live chat to answer all queries from Monday to Friday, from 9 am to 7:30 pm then Saturday and Sunday from 9:30 AM to 5:30 PM.....
What is your returns policy?
Elinz guarantees that we source high-quality products and for this reason, we offer 60 days money-back guarantee. If for any reason an Elinz customer is unsatisfied with their purchase, they can contact us within 60 days of the delivery date, and organize to return the product and receive a refund of the purchase, we offer returns for refunds FREE of restocking fees provided the returns are in good/re-saleable condition.
1. In order to organize a refund under these terms and conditions, the customer must inform Elinz Customer Service within 60 days of the delivery date (the date from which the parcel has left our warehouse) of their Elinz Product and request a refund under these terms and conditions. The customer must comply with the directions of Elinz staff in order to facilitate a refund.
2. Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the amount of the purchase price only.
3. Returned products must be returned in accordance with the Warranty section of the Elinz Website in 'Terms and Conditions Warranty'. This includes being returned in the original packaging, with all accessories (especially the SD Card if provided with the unit originally) and in a re-saleable condition, otherwise, extra charges may incur.
4. If the unit to return for replacement is faulty, we will send you a return label to return the parcel to us at our cost. Please contact Elinz Customer Service for the return label. If it is a change of mind, then the customer has to bear the postage at their end to send the item back for refund/replacement
5. After receiving the returned Elinz Product(s), Elinz will issue a refund as soon as is reasonably practicable and the customer will be provided with an e-mail notification. Where possible, refunds will be processed by reversing the initial customer transaction. Elinz accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.
6. Elinz reserves the right to make changes to these 60 Days Money Back Guarantee Terms and Conditions without notice.
7. Warranty Claims
Almost all Elinz products come with a 12-month warranty otherwise stated on the product. If the product is faulty you may send the item back to Elinz who will then send the product to the manufacturer on your behalf for repair.
Check more here https://www.elinz.com.au/view/returns-policy/3
Answer supplied by Elinz
What is your security policy?
We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information, we securely submit credit card information to our bank for processing.
Answer supplied by Elinz
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