Our goal is for clients to feel welcomed, valued and heard - so we spend less time talking and more time listening. We put extra time and effort into learning what makes them tick, so that we can design a customer journey that ticks every box. Because we understand that customer loyalty doesn't just happen: it's earned (and it can be just as easily lost). That's why it has to be nurtured at every touchpoint, from how we greet our customers to how we handle feedback.
Our goal is for clients to feel welcomed, valued and heard - so we spend less time talking and more time listening. We put extra time and effort into learning what makes them tick, so that we can design a customer journey that ticks every box. Because we understand that customer loyalty doesn't just happen: it's earned (and it can be just as easily lost). That's why it has to be nurtured at every touchpoint, from how we greet our customers to how we handle feedback.
So we're calling time on pretentious salons, snooty staff and cliched fashion tropes. We've had enough of serious, unapproachable brands that are all style and no substance. We're creating a new, premium salon experience with the customer at its heart. We're redesigning luxury.
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Phone: 1800 424 726 | Pacific Highway, Loganholme, QLD
Blue Diamond Hair Co is a new hair and make up brand, offering clients a high end experience without the price tag.
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